John Richardson

Founder, CEO & Advisor

John is an experienced business leader with over 23 years of expertise in Identity Security. His degree in History has honed his skills in critical thinking, communication, adaptability, problem-solving, and human behavior understanding. He is recognized as a thought leader in the Identity Security industry with key speaking engagements in the US, LATAM, and Europe.

John’s passion is helping people succeed, whether they are clients, partners, coworkers, employees, or his family. He has built a team of dedicated professionals and key partners who share his core values of collaboration and the importance of the right people. With a track record of high client satisfaction, John is committed to delivering exceptional value to his clients and to those who help deliver success.

JWR Identity™, under John’s leadership, has established a customer advocacy group focused on delivering total quality governance. With a unique approach to program and project management, John ensures that the company’s comprehensive governance processes cover all aspects of their services, and that every engagement is pragmatic, sincere, and high touch. John is dedicated to making a positive impact on the industry and is committed to delivering the highest level of service to his clients.

Michael Johnston

Director of Engagements and Services

Michael is an accomplished technology leader with over 30 years of experience in IT engineering and management. He is known for his impressive track record of delivering innovative and cost-effective IT initiatives, particularly in Identity & Access Management (IAM), Identity Governance (IG), Privileged Account Security (PAS), and Cyber Security technologies. Additionally, Michael has excelled in other areas such as compliance, infrastructure, systems integration and operations, enterprise applications, and application development. Michael has extensive experience in program and project management with an excellent track record of delivering on time and within budget using both traditional waterfall and Agile methodologies.

As a results-driven leader, Michael is motivated by his passion for creating success, even in the face of challenging circumstances. He values the importance of building and leading a team of dedicated professionals, partnering with them transparently and sincerely. Michael’s commitment to delivering exceptional results to his clients and his positive leadership style is something he takes great pride in. He is well-regarded by his clients, colleagues, and partners.

Michael believes in the power of critical thinking to achieve exceptional results for complex projects. He is committed to identifying and developing talent and sees himself as a problem solver who excels in finding creative solutions to difficult challenges. As a true leader, Michael takes great pride in his ability to inspire and motivate his team towards achieving their goals.

Christine Hinkle

Marketing & Events Manager

Christine is an experienced project coordination professional with a proven track record across diverse industries. With a Master’s degree in Education and over a decade of experience, she excels in establishing clear objectives and enabling successful collaboration among team members. Christine is an exceptional organizer, adept in time management, communication, and critical thinking. Her unique talent for implementing activity-based plans drives creativity and innovation to help businesses reach their full potential.

As a flexible and active team member, Christine fosters a positive and productive work environment with excellent communication skills. Her vast knowledge of management and leadership roles enables her to increase productivity and sales for JWR Identity™ and our partners. With a sharp eye for detail, she is committed to achieving the best possible results for her clients and partners.

Christine’s passion for collaboration and two-way communication is evident in her approach to work, making her a highly sought-after project coordinator and leader. She delivers the highest level of quality and efficiency in every project she works on, ensuring successful outcomes and satisfied clients.

Vladislav Shapiro


Vlad is an expert in Identity Governance and Administration (IGA) and Information Technology with over 25 years of experience in the industry. As a natural problem solver with a deep understanding of human behavior at the intersection of technology and decision-making, he has become a noted expert in his field. Vlad authored the book “Costidity: The Cost of Human Factor” and created the patent-pending NPR Cube framework, which helps clients identify blind spots in access requests.

With a Bachelor’s degree in Mathematics from Moscow State University and a Master’s degree from Brandeis University, Vlad held senior advisory positions in Identity Governance and IT Security. His research papers on Identity Governance were published at TechVision, where he served as Vice President and Systems Architect Senior.

Vlad’s expertise spans from mathematical modeling of identity management data, to analysis of current Identity and Access Management practices, and mastery of IGA program maturity evaluation and advisory. He is a founding member of IDPro, where he publishes monthly blogs on the Human Factor. As a regular presenter at many industry events, Vlad is scheduled to speak at Ping Identiverse 2023 and KuppingerCole EIC 2023, among others. His unwavering commitment to helping his clients achieve their goals and succeed is highly regarded, and his extensive experience and expertise make him a highly sought-after speaker and advisor in the industry.


Austin, TX



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